Clients + Communication

System Performance and New Features

• Slow Loading Speed:
  • Captain Steeles demonstrates slow loading of tasks in Vessel 360.
  • Dan Roberts identifies the issue: the current single-page application loads all data (two years’ worth) at once for offline availability.
  • Solution: A new multi-page application is under development by a new team.
    • Will load data in stages.
    • Will provide a fleet view of all tasks and equipment.
    • Offline strategy will change to incremental data based on timestamps, improving data integrity and speed.
  • ETA: Mid-January for the new multi-page application and apps.
• Android Application Availability:
  • Captain Steeles requests Android support, as the company primarily uses Android devices.
  • ETA: iOS, Android, and tablet applications will be available by mid-January.
• Task and Checklist Notifications:
  • Captain Steeles reports not receiving email notifications for assigned one-time tasks or checklists.
  • A fix was released within the last two hours.
  • Stephanie Post will:
    • Set up immediate email notifications for tasks, work orders, and checklists for all users going forward.
    • Send a daily Captain’s report on updated and completed items.
• Crew Training and Certification Management:
  • Captain Steeles seeks a way to upload and manage crew training certificates and receive expiration alerts.
  • Current Workaround:
    • Rhiannon Silvashy suggests attaching certificates to completed checklists or storing them in the “Documents” section with custom folders.
    • Stephanie Post suggests treating certifications as “equipment” for annual recurring tasks.
    • Custom tasks can be created for expiration alerts (e.g., 30 days out).
  • Future Development:
    • Dan Roberts will develop a feature to add expiration dates to documents with associated alerts.
    • A dedicated crew training platform will be integrated into the software by mid-next year.
      • Will record training events (trainer, procedures, identified issues).
      • Will provide reminders for due training (e.g., “five crew requiring man overboard training again next month”).
• Checklist Templates and Movement:
  • Captain Steeles requests the ability to move checklists between vessels or use templates at an organizational level.
  • Currently requires manual copy-pasting.
  • Stephanie Post notes this could be a development item.
• Winterization/Layup Period for Tasks:
  • Captain Steeles wants to prevent tasks from accumulating during the vessel winterization period (e.g., December 15 to March 1).
  • Currently, tasks are manually moved to new dates (e.g., March, April, May).
  • Stephanie Post and Dan Roberts confirm this is part of the planned “layup period” feature, requiring an exception rule for tasks.
• Old Equipment Task Management:
  • Captain Steeles wants to stop receiving tasks for old equipment while retaining associated documentation (e.g., user manuals).
  • Current Workaround: Stephanie Post suggests editing the task interval to “NA”.
  • Future Development: Dan Roberts proposes an “archive” feature for equipment and vessels, allowing retention of documentation without active tasks.
• Run Times Circle Image:
  • The missing image in the “run times” circle has been fixed in Dan Roberts’s development environment.

Identified Bugs

• Safety Management System (SMS) Export Issue:
  • When exporting completed tasks to an Excel spreadsheet, tasks identified as part of the SMS do not retain that identification.
  • Dan Roberts will add this to the bug list.

Next Steps

• Rhiannon Silvashy will:
  • Touch base with Captain Steeles at the end of February to schedule an on-site luncheon/training session.
• Captain Steeles will:
  • Contact Rhiannon Silvashy in February to plan an on-site training session, likely in April, to include marine staff and GM Eric.